Visit Information
New Patients
Welcome to our practice! We ask that you provide us with your child’s medical records, including immunization history, prior to your first visit. If you have not already selected a primary care provider for your child, visit the Provider page for more information.
We ask that you:
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Use our Medical Information Release to request information from your previous provider.
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Review our Vaccine Policy.
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Complete the New Patient forms and bring them with you to your first visit:
Formulario Demográfico del Paciente (en Español)
Policy Information Sheet
Expectant Parents
Congratulations on your upcoming arrival! We look forward to sharing each memorable milestone with you and your child. Please contact our office if you would like to schedule a complimentary prenatal consultation. During your visit, you will tour our office and meet with one of our Providers. You will also be given helpful information on care for your baby in the first year, including scheduled well visits and vaccine information. ​ The newborn appointment after your baby's birth is an important visit to ensure that you and your baby are off to a great start. During this visit, we thoroughly examine your baby, measure weight and length, address feeding issues, and discuss infant safety topics. We recommend that this appointment be within 48 hours after leaving the hospital. ​ Our practice is well-known across our region's delivery hospitals, including: Alamance Regional Medical Center Women’s Hospital of Greensboro Durham Regional Hospital UNC Hospital The hospital physicians at those locations will oversee your baby’s care during your stay. Once you are ready to leave, contact our office to schedule your follow-up appointment. We look forward to meeting your baby!
Preparing for Your Visit
We strive to make each visit a positive experience for everyone. In order for us to promptly start your child's visit at the time of check-in, we ask for your help:
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Please arrive 15 minutes prior to your appointment time
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Bring a valid driver’s license, insurance card, and method of payment (cash, check, credit card)
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If someone other than a parent or legal guardian is bringing a child, we must receive the parent’s permission prior to the visit
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If you are a legal guardian, please bring the appropriate legal documents for verification
Insurance Plans
Burlington Pediatrics/ Mebane Pediatrics accepts the insurance plans listed below. Insurance policies vary widely in their coverage of office visits, laboratory tests, and procedures. Please review the details of your policy and benefits prior to your visit. ​ Aetna Blue Cross Blue Shield (Not HealthyBlue Medicaid) Cigna Medcost United Healthcare TriCare (Out-of-Network) WellCare (Medicaid and NC Health Choice) Carolina Complete Health (Medicaid and NC Health Choice) We do not accept HealthyBlue, UHC Community or AmeriHealth Medicaid Plans at this time. ​We do not accept any restricted network plans such as Duke Health or Wake Med Health. We accept self-pay patients. If you are uninsured and would like information about Medicaid, HealthChoice, or private insurance options, please contact our Care Team for assistance. Our practice provides equal access to providers, appointments, and services for all patients, regardless of their insurance status.
Preparing for Your Visit
We strive to make each visit a positive experience. We appreciate your help in the following ways:
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Please arrive 15 minutes prior to your appointment time
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Bring a valid driver’s license, insurance form, and method of payment (cash, check, or credit card)
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If someone other than a parent or legal guardian is bringing a child, we must receive the parent’s permission prior to the visit
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If you are a legal guardian, please bring the appropriate legal documents for verification
Scheduling Your Visit
We offer convenient Online Appointment Requests for non-urgent visits, such as Well Child exams, Physicals, and Behavioral Health visits. For same-day sick visits, come to morning walk-in at each of our office locations from 8am- 8:30am or call the office where you would like for your child to be seen.
Well Child Visits & Immunizations
Well Visits are a vital part of your child’s whole-person care. Trusted relationships with our doctors and APPs are built during these visits. We monitor growth and nutrition to promote a healthy lifestyle. We also discuss safety topics and perform recommended developmental, behavioral health, and health screenings.
Our practice follows the American Academy of Pediatrics' Bright Futures recommendations for health visits and the AAP/ CDC vaccine schedule. The well child visit schedule includes frequent visits under the age of 3 due to the dynamic growth and development during this period. For children 3 and older, we recommend annual well visits. The Bright Futures Roadmap page outlines the standard well-child visit schedule. It also includes helpful information about recommended vaccines.
Well Visits do not include the evaluation and management of new, chronic, or complex medical conditions. If time permits, we are happy to extend your Well Visit to address any new or ongoing problems that your child may be experiencing. Please note that this may result in your insurance plan determining that the visit is subject to additional charges, such as co-payment, deductible, and/or co-insurance. You may choose to, or your provider may recommend that you schedule a separate appointment on a different day to address these concerns. Please see Important Billing Information for Well Visits. ​
Sports, Camp & College Physicals
School-aged children and adolescents often require a medical form in order to participate in sports, camp, or enter college. Please bring all necessary forms with you to your visit. We will complete the form and offer you an updated copy of your child’s immunization record. If you require medical forms to be completed outside of your visit, there is a $10 charge for each form. The well child visit or physical must have been completed within the past calendar year for us to complete these forms, otherwise we will assist you in scheduling this appointment.
Behavioral Health Visits
Our practice provides integrated behavioral health services as part of our mission to address whole person care. This includes evaluation and management of early childhood development, anxiety, depression, and ADHD. If you would like to discuss behavioral health concerns, you may address them at the time of your child's well visit or by contacting our Care Team. We offer a variety of supports and services including referrals to community therapists, assistance with school 504 Plans or Individualized Education Plans (IEP), and referrals to our psychiatry and psychology partners for elevated management.
Urgent Care Visits
We offer 7-day access to urgent care. Each of our offices are open for walk-in visits each week day from 8am- 8:30am. No appointment is needed for these first-come, first-serve visits. On weekends, you may contact our office on Saturdays starting at 8:30am and Sundays starting at 12:30pm to schedule a same-day urgent visit.
Burlington Pediatrics
530 West Webb Ave
Burlington, NC 27217
(336) 228-8316