Online Customer Survey | Burlington Pediatrics

1. When I called the office for this visit, I reached a staff member in an acceptable amount of time

2. I was given an appointment as soon as I thought I needed.

3. The appearance of the office was clean and comfortable.

4. The receptionists were courteous and professional.

5. The billing office staff was courteous and professional.

6. The nurses and clinical staff were courteous and professional.

7. My doctor/pa treated me with respect, listened to me, and explained things in a way that was easy to understand.

8. The treatment plan was explained clearly (such as care at home, prescriptions, when to follow-up, specialist referrals, labs or x-rays.)

9. My doctor/pa spent enough time with me.

10. The wait time before I saw my Doctor/PA was acceptable.

10a. I waited how long before being seen.

11. I would recommend this practice to a friend or relative.

12. Appointment Location

13. Appointment Type

14. Appointment Provider

15. We appreciate your comments! Tell us about anything that was done well or anything that could have improved the care and services you received.